At 93ok, your privacy is not merely a legal obligation — it is our genuine commitment to every member. Find out exactly how we collect, use, and protect your personal information.
93ok values the privacy of every member on our online entertainment platform. This Privacy Policy is designed to ensure you fully understand how we handle your personal information — from your very first registration step through every transaction you make with us.
We understand that trust is the foundation of our relationship with you. That is why 93ok never sells, rents, or trades member personal data to any third party for commercial marketing purposes without your consent. Your data belongs to you, and we serve only as its custodian.
This Privacy Policy applies to all services provided by 93ok, including the official website at 93ok.vu, the 93ok mobile app for Android and iOS, and all our customer support channels. By using any of these services, you are deemed to have read and fully understood this Privacy Policy.
To provide a secure, responsible, and industry-compliant service, 93ok collects several categories of personal information from members. This data collection is necessary to ensure the platform operates smoothly and meets applicable regulatory requirements.
Information you provide directly:
Information collected automatically:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Name, IC, Date of Birth | KYC Verification & Age Control |
| Contact Information | Email, Phone Number | Account & security communications |
| Financial Data | Bank Account, e-Wallet | Transaction processing |
| Technical Data | IP, Device, OS | Security & fraud detection |
| Gaming Data | Wagering History, Sessions | Compliance & responsible gaming |
Every piece of information we collect is used for a clear and legitimate purpose. 93ok does not process your personal data beyond what is necessary for the following purposes:
93ok does not sell, rent, or disclose your personal data to third parties for commercial gain. However, in operating the platform, we may need to share certain information with trusted parties in the following limited circumstances:
All third parties that receive your data from 93ok are required to comply with strict confidentiality agreements and may only use that data for the purposes agreed upon. They are not permitted to process your data for any other purpose.
The security of your personal data is our highest priority. 93ok continuously invests in the latest security technologies and procedures to ensure your data is always protected from unauthorized access, loss, or misuse.
93ok uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website, helping us deliver a better, safer, and more personalised experience.
Types of cookies we use:
You can manage cookie settings through your browser preferences at any time. Please note that disabling certain cookies may affect the functionality and your experience on the 93ok platform.
As a 93ok member, you have certain rights regarding your personal data. We fully respect these rights and are committed to making them as easy and straightforward to exercise as possible.
93ok retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods are also governed by applicable legal and regulatory requirements in Malaysia.
Once the retention period has ended and there is no legal requirement to retain the data further, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
The 93ok platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from anyone under the age of 18.
Should we discover that personal data from someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you suspect that a minor has registered an account on our platform, please contact our support team immediately.
93ok reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. All amendments will be published on our official website with a clear effective date.
For significant and material amendments, 93ok will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect. Continued use of our platform after the amendment date is considered your acceptance of the updated policy.
We encourage you to review this page regularly to ensure you are always informed of how we protect your personal information.
If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist. You may contact the 93ok Data Protection Officer (DPO) through the following channels:
When submitting any personal data request, please include your full name and account number to expedite the identity verification process. All requests will be handled with care and in strict confidence.
Data protection laws grant you important rights. 93ok is committed to ensuring every member can exercise these rights with ease.
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in our records.
You may request deletion of your personal data, subject to applicable legal data retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
More than just words — this is the multi-layered data protection system we operate every day to safeguard the personal information of every 93ok member.
Every data exchange between your device and 93ok servers is protected by 256-bit SSL encryption — the same standard used by leading banks worldwide to secure financial transactions.
An additional security layer via 2FA ensures only you can access your account. An OTP code is sent to your mobile phone each time you log in from a new device or location.
Our thorough KYC process ensures that only verified individuals can register and use the 93ok platform, protecting the member community from identity fraud and fake accounts.
Our AI system continuously monitors every transaction and account activity. Any suspicious patterns are identified in real time and immediate action is taken to protect your account.
Member personal data is stored in high-grade data centres with internationally recognised security certifications. Our servers are equipped with comprehensive backup and disaster recovery systems.
The 93ok platform undergoes regular security audits and vulnerability assessments by certified independent third parties, ensuring our data protection standards remain current and aligned with industry best practices.
With our high-grade data protection system, you can enjoy all slot games, Live Casino, Bingo and more at 93ok with complete peace of mind. Register now and experience the difference.